Case Study: Thornbury Township improves document retrieval and efficiency with DocStar ECM

Thornbury Township saves time and storage space with DocStar ECM

Thornbury Township, a rural municipal government in Pennsylvania, faced challenges managing rapid growth and a high volume of paper documents with a small staff. They lacked an efficient system for storage and retrieval, which consumed significant time and physical space. The township implemented DocStar ECM from vendor DocStar to digitize its records and automate workflows.

The DocStar solution involved scanning property records, permits, meeting minutes, and large-format plans into a centralized, searchable system integrated with their GIS. This implementation saved staff a considerable amount of time previously spent searching through files, eliminated the need to rent off-site storage space, and avoided the necessity of hiring additional personnel. The township also highlighted the excellent support and training provided by their local DocStar partner, ImageNet.

Thornbury Township