Case Study: PVC Industries achieves 20% AP efficiency gains and $140,000 five-year ROI with DocStar

PVC Industries Cuts Costs and Increases Efficiencies With DocStar ECM AP Automation

PVC Industries, a custom vinyl window manufacturer in Clifton Park, NY, faced inefficient manual processing of more than 40,000 paper documents a year, limited visibility into invoice status and cash flow, and high paper, storage and printer costs. To modernize AP and order-entry workflows and integrate with existing systems like Fenevision and Sage MAS 90, PVC Industries engaged DocStar and implemented DocStar Enterprise Content Management and DocStar AP Automation.

DocStar deployed an automated AP platform with an electronic inbox, scanning, searchable storage and workflow routing integrated with Sage MAS 90, streamlining order entry and approvals. The solution delivered about a 20% efficiency improvement (roughly 50 more order entries per week), enabled approvals in as few as four minutes, cut manual search time, produced annual labor savings (≈450 hours/year ≈ $13,000 and ≈325 hours/year ≈ $10,000 from change handling), saved $2,160/year in customer service labor, and is projected to yield a five‑year ROI of $140,000 (including ~$15,000 in paper savings).

PVC Industries

Kathy Rice

IT Manager