Case Study: Pine State Trading cuts AP processing time and boosts visibility with DocStar and Epicor

Pine State Trading cuts AP processing time with DocStar, achieving 50% touchless invoices

Pine State Trading, a beverage distributor in Maine, faced significant inefficiencies in its accounts payable processes. Manual data entry, physical routing of invoices leading to lost documents, and slow approval cycles were hindering efficiency. Seeking digital transformation, the company partnered with vendor DocStar and their Epicor ECM AP Automation solution, implemented by PiF Technologies, to automate and streamline their AP operations.

The solution from DocStar provided automated invoice capture, workflow routing, and integration with their ERP systems. This resulted in half of all invoices being processed touchlessly, a reduction in AP staff from four to two, and a month-end close process shortened from 10 days to just two. The company achieved a full return on investment within 18 months, gaining improved visibility and accuracy while supporting business continuity.

Pine State Trading Co.