Case Study: Osawatomie Title achieves one-person office efficiency and faster client responses with DocStar

One-Person Office Gains Efficiency Through Improved Document Management

Osawatomie Title, a one-person real estate and title company in Osawatomie, Kansas, faced tedious paper filing and slow document retrieval that limited responsiveness. Owner Pamela Hime chose DocStar’s Enterprise Content Management (ECM) solution after a DocStar partner demonstrated how document management could streamline her workflow.

DocStar implemented its ECM system with a Canon DR-2080C scanner and integrated desktop faxing, allowing Hime to scan, store, retrieve and fax documents instantly. As a result, DocStar enabled faster customer responses and immediate answers to inquiries, reduced physical file storage needs, provided automatic backups, and delivered significant time savings for the solo operator.