Case Study: Ganek, Wright & Dobkin, PC achieves instant access to archived closing documents with DocStar

Law Firm Gains Instant Access to Previously Inaccessible Records

Ganek, Wright & Dobkin, PC, a five‑office residential and commercial real estate law firm, was overwhelmed by paper—processing 30+ closings a day with 200–300 pieces per file (roughly 2.5 million pieces a year)—and struggled to retrieve off‑site closing records quickly. After evaluating options, the firm selected DocStar and its Enterprise Content Management (ECM) solution to address slow, courier‑dependent document retrieval and inefficient paper workflows.

DocStar implemented a centralized scanning workflow, added workstations and scanners, and introduced barcoding and ECM access; barcoding cut scanning and filing time by about half, staff gained instant access to current and archived records, couriers' trips to the warehouse dropped, and documents can be emailed directly from DocStar—reducing response times from days to minutes. DocStar’s deployment centralized processes, reduced paper handling, and measurably improved turnaround and client service, with plans to expand access firmwide.

Ganek, Wright & Dobkin, PC

David Armata

Controller