Case Study: Kent County Public Schools streamlines student records and audits with DocStar ECM

Kent County Public Schools speeds records retrieval with DocStar, saving 10+ hours a week

Kent County Public Schools faced a significant challenge in managing its vast and growing archive of paper and deteriorating microfilm student records. This outdated system made retrieving documents for requests like transcripts and audits a slow and difficult process. The school district turned to DocStar and its partner MEDI to implement the DocStar Enterprise Content Management (ECM) solution to digitize these critical files.

The DocStar ECM solution automated the conversion of paper and microfilm into a searchable digital database. This allowed staff to retrieve any record in minutes instead of hours or days, drastically improving response times for transcript requests and audits. The implementation saved staff more than 10 hours of work per week and completely eliminated complaints to the school board about delays. DocStar provided a scalable system that streamlined operations in multiple departments, including student records, transportation, and food services.

Kent County Public Schools