Case Study: Tower Products achieves faster, more accurate accounts payable processing with DocStar ECM AP Automation

Gaining Accounts Payable Efficiencies With Digital Invoice Processing

Tower Products, Inc., a leading specialty audio/video equipment supplier, faced an inefficient accounts payable process handling thousands of monthly invoices from more than 800 vendors and numerous drop‑shipped orders. To gain control, visibility, and 24/7 approval access while reducing errors and manual invoice handling, Tower Products engaged DocStar and implemented the DocStar ECM AP Automation solution.

DocStar delivered intelligent data capture, automated two‑/three‑way matching and workflow routing, and seamless integration with the company’s Sage 100 ERP to centralize invoices from fax and email and enable mobile approvals. As a result, DocStar reduced invoice cycle times from seven–eight days to four–five days, increased invoice match rates by 15%–19%, eliminated stacks of paper and manual chasing, and improved reporting, accountability and cash‑flow visibility.

Tower Products

Vincent Baldwin

VP of Finance