Case Study: Masters Gallery Foods achieves 1-hour invoice approvals and virtually eliminates invoicing errors with DocStar

DocStar ECM Helps Masters Gallery Foods Streamline Document Processes and Reduce Errors

Masters Gallery Foods, a large national cheese supplier based in Plymouth, Wisconsin, faced slow, paper-based accounts payable and document processes that caused lost invoices, manual-entry errors, high printing costs, and bulky storage. In 2017 they selected DocStar and its ECM/AP automation solution (DocStar ECM / DocStar® ECM AP Automation) to replace manual folders with a centralized, digital content-management system.

DocStar implemented intelligent data capture, a central repository accessible across facilities, and automated approval workflows with training and support. As a result, DocStar cut Masters Gallery Foods’ invoice approval time from a full day to one hour, virtually eliminated invoicing errors, improved collaboration and cash‑flow visibility, and reduced paper waste to support the company’s sustainability goals.

Masters Gallery Foods

Shelly Weidig

Software Developer