Case Study: Crescent Crown Distributing achieves increased efficiency and reduced costs with DocStar AP Automation

DocStar AP Automation Helps Beverage Distributor Increase Efficiency and Reduce Costs

Crescent Crown Distributing, one of the ten largest beverage distributors in the U.S. with 1,500 employees and seven warehouses, struggled with tens of thousands of invoices being scanned and entered manually into Microsoft Dynamics GP, causing delays, clerical errors, missing documents and costly late fees. To solve this, Crescent Crown selected DocStar and its AP Automation/ECM capabilities for ease of use and strong customer support.

DocStar implemented DocStar ECM and DocStar AP Automation integrated with Microsoft Dynamics GP, adding workflow automation and powerful search to streamline electronic approvals across locations. As a result, Crescent Crown nearly eliminated late fees, reclaimed about 4–5 hours per week (roughly 250 hours per year) of labor, saved tens of thousands of dollars annually, achieved ROI in months, and gained faster, more accurate spend visibility to support growth from 1,100 to 1,500 employees.

Crescent Crown Distributing

Neil Baier

Vice President of Finance