Case Study: Coast Counties Peterbilt doubles AP productivity with DocStar

Coast Counties Peterbilt doubles AP productivity with DocStar

Coast Counties Peterbilt, a heavy-duty truck dealership, faced an inefficient, paper-based accounts payable process that lacked centralized visibility and tied staff to mundane tasks. To address this, the company worked with vendor DocStar and implemented its Epicor ECM and Epicor Intelligent Data Capture (IDC) solutions integrated with their Karmak Fusion software platform.

By implementing DocStar's solution, Coast Counties Peterbilt automated its invoice processing, which drastically reduced data entry and paper usage. The results were significant: AP headcount was reduced by more than half through attrition while processing more invoices, data entry workload was cut by 90%, and errors were virtually eliminated. DocStar enabled the company to centralize AP, freeing up staff for higher-value work and providing full financial transparency to department managers.

Coast Counties Peterbilt