Case Study: BV Dairy achieves scalable growth and saves 10+ staff hours per week with DocStar

BV Dairy Unleashes Growth With Epicor ERP and DocStar

BV Dairy, a family-founded dairy processor in Shaftesbury, Dorset, sought to scale operations to sustain at least 10% annual growth and automate routine tasks to boost efficiency and accuracy. Already using Epicor ERP for financials and other processes, BV Dairy selected DocStar (DocStar ECM) to add content management and workflow automation that would integrate with their existing Epicor system.

DocStar was implemented and integrated with Epicor ERP to automate document capture, invoice approval and delivery-note processing, freeing staff for higher-value work and improving traceability and accuracy. The DocStar solution cut manual delivery-note handling by about 10 hours per week, enabled automated routing and cross-referencing between systems, and delivered rapid benefits in accounts and administrative workflows to help support BV Dairy’s growth targets.

BV Dairy

Mark Damen

ERP Systems Manager