Case Study: Contentstack achieves centralized customer repositories, version control, and improved post‑sale engagement with DocSend

DocSend Supercharges Contentstack’s Content Management Platform

Contentstack is an award-winning cloud platform that helps enterprises manage omnichannel content for brands like Best Buy, Cisco, and Dell. As they onboarded enterprise customers, their customer-facing collateral was scattered and coordinated manually, creating version-control headaches and leaving Contentstack without reliable engagement analytics or a scalable, brand-consistent way to deliver personalized resource repositories.

DocSend Spaces gave Contentstack password-protected, white-labeled “treasuries” that sit inside each customer’s workflow, providing a single source of truth, built-in engagement analytics, and seamless link-based version updates. The result: improved post-sale engagement, easier scaling of customer experiences, clearer insights into asset use, and a smoother, more professional journey for both customers and Contentstack teams.

Contentstack

Steven Russell

Customer Experience Manager