Case Study: Leading Law Firm achieves firm-wide consolidation and efficiency gains with DocsCorp cleanDocs training

Product training by DocsCorp empowered attorneys to get more value from their software

Leading Law Firm discovered during a technology self-audit that half its staff were using cleanDocs while the other half used a different metadata cleaner, resulting in duplicate licensing and support overhead. Because the firm already relied on DocsCorp’s compareDocs for document comparison, it chose to consolidate everyone onto DocsCorp’s cleanDocs to simplify support, invoicing and training.

DocsCorp delivered targeted training webinars, recordings, handouts and user guides and provided responsive technical support, enabling the firm to convert all users to cleanDocs and standardize a metadata policy (removing everything but Track Changes while allowing contextual exceptions). The training also refreshed compareDocs users on newer features—such as native Excel comparisons—boosting Title Department workflows, speeding onboarding, reducing vendor sprawl and delivering measurable time and efficiency gains across the firm.