Case Study: Marshall Dennehey Warner Coleman & Goggin achieves full document searchability with DocsCorp contentCrawler

Marshall Dennehey on the cutting edge of document search with contentCrawler

Marshall Dennehey Warner Coleman & Goggin, a leading civil defense litigation firm with more than 470 attorneys and offices across the eastern U.S., needed reliable full-text search across its vast iManage document repository. The firm suspected—correctly—that many image-based PDFs, particularly documents received from outside parties, were non-searchable. A complimentary contentCrawler audit from DocsCorp confirmed the scope of the problem and provided the data needed to build a business case for remediation.

DocsCorp’s contentCrawler was piloted as an automated process to convert legacy and newly ingested image-based documents into text-searchable PDFs, automatically saving them back into iManage for indexing. The conversion made previously non-searchable documents discoverable by lawyers, reduced OCR management costs and compliance risk, and improved overall productivity; Marshall Dennehey purchased contentCrawler licenses after a successful pilot (converting a year of legacy documents in the Philadelphia office) and is now rolling the solution out to all offices.

Marshall Dennehey Warner Coleman & Goggin

Lisa Ruane

Manager of Application Service