Case Study: Shook, Hardy & Bacon, LLP files more litigation items in less time with DocsCorp's contentCrawler

How Top U.S. firm Shook, Hardy & Bacon automated OCR, resulting in more litigation items being filed in less

Shook, Hardy & Bacon, LLP (SHB), a major U.S. law firm, needed to meet strict court filing requirements—PDFs must be text-searchable, properly formatted, and below size limits—while eliminating a manual, three-step OCR/compression workflow. Seeking a silent, automated solution that could run in NetDocuments and free staff time, the firm turned to DocsCorp and its product contentCrawler.

DocsCorp deployed contentCrawler to run 24/7 (Active Monitoring and Backlog modes) and integrate with NetDocuments, automatically OCR’ing, compressing, and optimizing files without user intervention. The result: processing that once took about 40 minutes per set dropped to roughly 30 seconds, saving hundreds of staff hours, enabling more litigation items to be filed in less time, and freeing employees to focus on client service and QA.

Shook, Hardy & Bacon, LLP

Luke Schnoebelen

Learning & Development Manager