Case Study: North Queensland Insurance Brokers achieves faster, more accurate renewal checks and cuts paper waste with DocsCorp's compareDocs

How this insurance broker slashed paper usage with document comparison software

North Queensland Insurance Brokers, a regional Australian broker since 1986, faced a paper‑heavy, manual renewal‑checking workflow that required printing, annotating and rescanning documents to spot year‑on‑year changes. To digitize the process, reduce paper and find a cost‑effective, easy‑to‑use comparison tool, NQIB evaluated options and selected DocsCorp’s compareDocs.

DocsCorp deployed compareDocs in a short pilot (three users for one week) and then rolled it out to processing and broking staff; the software generates clear redline reports that highlight wording, number and term changes so renewals are checked faster and more accurately. As a result of DocsCorp’s solution, NQIB now uses compareDocs for all electronic renewals and has drastically reduced paper waste while streamlining the renewal‑checking process.

North Queensland Insurance Brokers

Kerri Skellern

Compliance & Marketing Manager