Case Study: Garlington, Lohn & Robinson, PLLP achieves major productivity gains and reduced compliance risk with DocsCorp contentCrawler

Garlington turns to DocsCorp to reduce risk and increase productivity managing non-searchable content

Montana-based law firm Garlington, Lohn & Robinson, PLLP faced a mounting backlog of image-based, non-searchable documents from discovery that forced legal assistants to spend 30–45 minutes per file OCR’ing at their desktops with Adobe Acrobat. Concerned about productivity loss, rising costs and compliance risk in their ProLaw repository, the firm engaged DocsCorp and evaluated its contentCrawler solution to find an automated, enterprise-grade alternative.

DocsCorp deployed contentCrawler to crawl ProLaw, preserve originals and metadata, and convert image-based files into searchable PDFs for re-indexing. The solution processed over 750k documents (about 200k requiring OCR), delivered an immediate ROI, removed manual OCR from assistants’ workloads (saving up to 150 hours per assistant per year), reduced non-compliance risk, and provided centralized monitoring and reporting.

Garlington, Lohn & Robinson, PLLP

Dan Featherman

IT Manager