Case Study: DBL Law prevents email data breaches and restores Outlook stability with DocsCorp cleanDocs

CleanDocs Removes Metadata from Documents Protecting DBL Law from Accidental Data Leaks Over Email

DBL Law, a full‑service law firm, faced the risk of accidentally sending sensitive hidden metadata in email attachments and needed a stable, non‑disruptive remediation. Their legacy metadata cleaner caused Microsoft Outlook 2013 to slow and auto‑disable the add‑in, leaving users unprompted and exposing the firm to compliance and confidentiality risks. DBL Law chose DocsCorp’s cleanDocs to replace the faulty solution and meet requirements for seamless workflow integration and granular administrative control.

DocsCorp implemented cleanDocs (cleanDocs Pro), which separates the Outlook add‑in from the cleaning engine and performs binary‑level, non‑VBA cleaning so attachments are processed at sub‑second, concurrent speeds without locking Outlook. The firm now gets prompts only when needed, customizable policies via the Configuration Manager, no Outlook stability issues, faster email workflows and reduced user frustration, and comprehensive protection against metadata leaks to support regulatory compliance. DocsCorp’s solution restored performance and provided firmwide, measurable improvements in speed and reliability.

DBL Law

Rob Andres

IT Director