Case Study: Donovan's Shady Harbor Marina streamlines contracts and payments with Dockwa

how Shady Harbor Marina stopped chasing down signatures and payments with Dockwa Contracts.

Donovan’s Shady Harbor Marina, along with Mohawk Harbor Marina, needed a faster way to manage seasonal dockage and storage contracts. Before using Dockwa, Kathy Donovan and her team spent weeks each year manually drafting, mailing, tracking, and collecting signatures and payments for contracts, taking valuable time away from improving the boater experience.

By implementing Dockwa Contracts, Donovan’s Shady Harbor Marina was able to send contracts electronically, automate signature collection and payment processing, and easily track outstanding agreements. Dockwa helped reduce contract turnaround time, eliminate payment chasing, and save dozens of hours per season, giving the Donovans more time to focus on marina operations and guest experiences.

Donovan's Shady Harbor Marina

Kathy Donovan

owner