Case Study: a largest super specialty hospital achieves 80% faster KYC processing with Docketry

Largest Super Specialty Hospital - Customer Case Study

A leading multi-specialty hospital in India faced challenges with manual data entry from KYC and financial documents. This process, required by government mandate, was prone to errors, hampered operational efficiency, and negatively impacted patient satisfaction. To solve this, the hospital partnered with Docketry to automate its data processing and validation.

Docketry implemented its intelligent data capture solution, which was integrated with the hospital’s shared directory and database. This provided automated extraction and human-in-the-loop validation, simplifying document processing and reducing manual intervention. The results were significant, including a 60% improvement in operational efficiency, 45% cost savings, and a 95% reduction in errors, all while achieving 100% data accuracy.