Case Study: Marqii shortens sales cycles and aligns buyers with Dock

Marqii shortens 6-12 month sales cycles with Dock

Marqii, a digital hospitality platform for restaurants, faced a challenge in its lengthy mid-market sales cycle. Its team needed to share numerous resources and align multiple cross-functional buyer stakeholders over 6-12 months. Using email and attachments led to materials getting lost, making it difficult to keep the buying team engaged and to ensure a smooth handoff of information to the account management team after a deal closed.

The vendor, Dock, provided a solution by centralizing all sales follow-up materials into personalized, shareable workspaces. This allowed Marqii to consolidate resources, track buyer engagement through analytics, and multithread deals more effectively. While no exact numbers were provided, Dock helped Marqii shorten its sales cycle, improve internal alignment, and deliver a significantly smoother sales-to-success handoff, which contributed to the company's reputation for best-in-class customer service and its very low churn rate.

Marqii