Case Study: BrightHire speeds up sales and onboarding with Dock

BrightHire boosts deal size 20% and speeds SMB onboarding 25% with Dock

BrightHire, an AI-powered interview platform, faced challenges managing complex, multi-stakeholder sales cycles and tailoring customer onboarding across varied tech stacks. Their lean go-to-market teams were burning out from manual processes, making it difficult to secure buy-in from legal, compliance, and IT departments and to deliver a cohesive onboarding experience.

Using Dock, BrightHire centralized sales follow-up and compliance documents into shareable workspaces and created modular onboarding plans. This solution helped increase their average deal size by 20% and close 22% more deals year-over-year. Dock also improved SMB onboarding, reducing time-to-value by 25% and cutting the effort required from the customer success team in half.

BrightHire