Case Study: Loyola University Chicago achieves faster accounts payable processing with DocFinity

Loyola University of Chicago - Customer Case Study

Loyola University of Chicago's four-person accounts payable department was overwhelmed by a paper-based system, processing documents for thousands of faculty, staff, and students across multiple campuses. This led to slow processing times, frequent lost documents, and a high volume of complaints. The university chose DocFinity's enterprise content management (ECM) software to address these significant inefficiencies and lack of document control.

DocFinity provided an imaging and document management solution that integrated with the university's financial systems and introduced automated workflow. This implementation dramatically improved the department's efficiency, reducing check processing time by 58% and invoice turnaround by 70%. The success of the project, which also cut complaint emails by 80%, led to an enterprise-wide rollout of DocFinity, resulting in sustained process improvements and annual operational cost reductions of $51,000.

Loyola University of Chicago

Brian Slavinskas

Assistant Controller and Director of Disbursement Services