Case Study: Iowa State University speeds admissions processing with DocFinity ECM and workflow

Iowa State University - Customer Case Study

Iowa State University faced challenges in managing the high volume of student applications and supporting documents for its diverse student body. The admissions process involved physically moving files across campus for review, which was inefficient and created storage issues. To address this, the university implemented DocFinity enterprise content management (ECM) software to centralize and streamline its admissions workflows.

The solution involved using DocFinity to create automated, electronic workflows for different application types, including freshmen, transfers, and graduate students. This allowed for faster processing, quicker decision letters, and provided transparency into each applicant's status. The results included eliminating lost files, enabling simultaneous access to records for authorized personnel across campus, and significantly improving overall process efficiency and automation. DocFinity provided a centralized, enduring student record system that manages documents effectively from application through matriculation and beyond.

Iowa State University

Jean Dirks

Systems Analyst 2