Case Study: Wrike boosts user activity and conversion rates with Docebo LMS

Wrike boosts active users 102% with Docebo

Wrike, a collaborative work management platform, faced a challenge in scaling its customer education. Users were hesitant to explore the platform due to fears of disrupting their team's setup, and customer success managers were spending excessive time on basic one-on-one training. They implemented the Docebo learning management system (LMS) to create a risk-free, self-service learning environment called Wrike Discover.

With Docebo, Wrike built an immersive training experience combining storytelling with hands-on exercises in a safe sandbox. This solution empowered users to learn independently. The results were significant: a 102% increase in active user activity, a 300% higher conversion rate to paid users among trainees, and over 11,000 training hours saved for staff, who could then focus on higher-value consulting.

Wrike