Case Study: Samsung achieves scalable multilingual training for 1,100+ sales pros with Docebo

Training 1100+ sales pros in 3 languages with Docebo

Samsung needed a scalable way to train and engage 1,100+ in-store salespeople across the Baltics in three languages, while keeping product information continuously updated and building a peer community to turn sales reps into informed brand advocates.

They implemented Docebo for mobile-first access, multilingual support and social learning (Discover, Coach & Share), supported by dedicated customer success. The program now serves 1,100 users with 50 learning objects in three languages, 35% mobile app adoption and 200+ user-submitted assets, with plans to drive more user-generated content and expand learner incentives.

Samsung

Vytautas

Customer Success Manager