Case Study: SATO Group halves employee onboarding time with Docebo

SATO Holdings Corporation uses Docebo to cut employee ramp-up time in half

SATO Holdings, a global automatic-identification solutions group operating across 26 countries, faced a fragmented, decentralized learning landscape during its “ONE SATO” unification initiative. With inconsistent local processes, no centralized way to create or localize training, and onboarding taking up to nine months, the company struggled to scale product training, connect employees across regions, and support global HR initiatives.

SATO implemented Docebo Learn to standardize onboarding and product training with multilingual localization, audience segmentation, analytics, AI auto-tagging and integrations. The platform cut average onboarding time in half (to 4.5 months), supported 20% staff growth, reduced new-hire turnover from ~30% to below 10%, and improved employee connection, self‑service learning and manager visibility into development.

SATO Group

Joao Celestino

Human Resources Development Specialist