Case Study: Nord Anglia Education boosts NPS by 27 points and builds a global learning culture with Docebo

Nord Anglia increases NPS 27 points with Docebo Discover, Coach & Share

Nord Anglia Education, a global provider of 77 international day and boarding schools, found their legacy Moodle system couldn’t deliver the personalization and social learning features they needed. Leadership wanted a platform that would connect staff across regions, create customized learning journeys, and strengthen professional development to improve teaching and student outcomes.

They implemented the Docebo Learning Suite and launched Nord Anglia University, using Discover, Coach & Share and Shape to enable personalized paths, global channels, and learner-generated content. The result: more platform sessions, a 27‑point increase in NPS, stronger staff engagement and retention, and measurable support for better student outcomes.

Nord Anglia Education

Joanna Lay

Assistant Director for Online Learning