Case Study: Latino Tax Professionals Association achieves 7,000+ learners and a 33% sales increase with Docebo

Latino Tax Professionals Association e-Learning meets e-Commerce

The Latino Tax Professionals Association (LTPA) provides bilingual tax and bookkeeping training (Prendo 365) for Spanish‑speaking preparers and grew rapidly after its 2010 launch. As membership increased, their legacy LMS became slow and hard to update, and they needed a modern, mobile‑friendly, end‑to‑end platform that supported regulatory reporting, CRM integration, analytics and e‑commerce without custom development.

LTPA adopted the Docebo Learning Platform, leveraging its modular system and open APIs to integrate Infusionsoft, XERO, Zendesk, Zoom and Shopify, and trained staff to manage content and users. The new platform enabled detailed analytics and streamlined purchases—learners rose from ~400–700 to over 7,000 in two years, sales increased 33%, and LTPA now tracks ROI and user behavior while pursuing further automation and growth.

Latino Tax Professionals Association

Teena Lopez

Co-founder