Case Study: Intesa Sanpaolo achieves rapid, personalized, analytics-driven learning with Docebo

How Intesa Sanpaolo Produced Over 1 Million Hours of Learning Content with Docebo

Intesa Sanpaolo, Italy’s leading banking group with about 96,000 employees, faced a learning challenge: its traditional classroom and e‑learning programs were slow, costly and poorly aligned with day‑to‑day work. Training content was hard to reuse, rollout times ran into months, analytics were limited, and rigid schedules made it difficult to scale learning and change employees’ training habits.

The bank selected Docebo to build Apprendo, a Netflix‑style, mobile‑friendly learning portal delivering bite‑sized, co‑designed content with analytics, a Learning Datamart and a dedicated Learning Media Lab. The new model made content available in about five weeks, enabled instant access across devices, repurposed classrooms as networking/events, and drove strong engagement (3,800+ logins/day, 1.3M hours hosted) while targeting up to 3,000 new learning assets per year.

Intesa SanPaolo