Case Study: Ellucian achieves strategic, data-driven decision-making and saves 130+ hours/year with Docebo Learn Data

How Ellucian uses Docebo Learn Data to guide strategic decision-making

Ellucian, a cloud-based software provider serving higher education with more than 3,000 employees, needed flexible, automated access to Docebo learning data and the ability to combine it with other business systems like Salesforce so multiple teams could run customized reports and make data-driven decisions. Existing Docebo reports didn’t provide the full picture or easy cross-department access, creating a bottleneck for strategic reporting.

By implementing Docebo Learn Data (powered by Snowflake) and centralizing raw learning data in their BI ecosystem (feeding Tableau alongside Gainsight and Salesforce), Ellucian built tailored dashboards for partner, customer, and employee training. The change gave broad access to visual reports, revealed course profitability and partner readiness, and automated daily reporting—saving over 130 hours per year—and enabled faster, better-informed strategic decisions.

Ellucian

Shawn Dinnocenti

Learning Technology Administrator