Case Study: Burges Salmon achieves an 85% increase in ILT attendance and a 31% rise in mandatory compliance completions with Docebo

How Docebo helped Burges Salmon create a learning culture

Burges Salmon is a UK law firm with national and international reach that needed to modernize its learning approach. Their legacy LMS lacked mobile and on-demand capability, limiting digital content, just-in-time learning and face-to-face session access—issues made urgent by increased travel and the pandemic as the firm sought to invest in people development and a culture of continuous improvement.

Docebo delivered a branded, responsive platform with role-based dashboards, combined L&D/technology/legal training, virtual classrooms, on-demand content, embedded third-party courses and social features including ratings and digital badges. The new solution drove measurable impact: mandatory compliance completions rose 31% (anti-money-laundering training from 67% to 98%), ILT attendance increased 85%, and learners earned 423 digital badges.

Burges Salmon

Chloe Parfitt

Digital Learning Manager