Case Study: Disguise increases active learners 4x with Docebo

How Disguise increased their active learners 4x with Docebo

Disguise, a platform for creating visual experiences, faced the challenge of training customers on its highly technical software and hardware after the pandemic halted its in-person classes. Their initial online courses were not user-friendly and lacked branding. To address this, they partnered with Docebo to revamp their digital customer training.

Using the Docebo Learn platform, Disguise completely redesigned its learning architecture, creating a branded portal with over 80 microlearning courses. This solution led to a 4x increase in active learners and a 45% increase in training revenue. The training also achieved a 53 Net Promoter Score, demonstrating high customer satisfaction with the new program powered by Docebo.

Disguise

Alex Lapthorne

Global Head of Training