Case Study: CSI streamlines compliance training and reporting with Docebo

How CSI saved time building more impactful, scalable compliance training with Docebo

CSI, a provider of technology solutions for community and regional banks, faced the challenge of inefficiently scaling its compliance and product training across multiple platforms. The cumbersome process made tracking effectiveness nearly impossible and consumed excessive administrative time, preventing the team from proving the ROI of their training programs to potential clients.

By implementing the Docebo Learn platform with its Advanced Analytics pack, CSI consolidated all training and reporting into a single, scalable system. The solution from Docebo led to a more than 50% reduction in manual admin tasks and made training optimization cycles twice as fast. The platform enabled CSI to effectively train over 1,000 employees and 24,000 individual bankers from 500 client banks while providing the actionable insights needed to continuously improve their programs.

CSI

Katie Dyer

Manager of Training Logistics