Case Study: Co-op Solutions transforms compliance training into a learning culture with Docebo

How Co-Op Solutions transformed their compliance-driven training environment into a learning culture with Docebo

Co-op Solutions, a fintech that helps credit unions adopt modern technology, faced a common problem: mandatory, compliance-driven training made employees view the LMS as a chore. Senior Training Specialist Quintessence Tucker needed a new platform after their old LMS proved slow, inflexible, and required hours of manual reporting, preventing the company from building a true learning culture.

They adopted Docebo Learning Suite and Docebo Content to centralize courses, automate learning paths, and simplify admin work. The platform made content upload and reporting fast and scalable, unlocked over 2,100 courses for employees (from a catalog of 75,000+), eliminated 70–80 hours of monthly reporting work, and drove a 58–81% increase in learning hours and course completions—shifting the company from compliance-only training to ongoing upskilling and manager-driven learning.

Co-op Solutions

Quintessence Tucker

Senior Training Specialist