Case Study: 2020, a Cyncly Company triples customer reach with Docebo

2020, a Cyncly Company grows training revenue to 70% online with Docebo

The customer 2020, a Cyncly Company, a leading interior design software provider, faced the challenge of managing and selling training for its global clientele without a centralized learning platform. Their training was siloed by region, relied on in-person sessions and complex spreadsheets, and limited customer access. To streamline operations and expand reach, they sought a learning management system and implemented Docebo’s platform, including its E-Commerce App.

Using Docebo, 2020 centralized training management, enabled direct online course sales, and rapidly added online and self-paced formats. This allowed them to quickly shift all training online during the pandemic. The results were significant: they now reach three times as many customers, achieve a 5-10% monthly training attach rate on software sales, offer six times more paid courses, and generate 70% of training revenue from online courses, all while reducing new course launch time from six months to under one month.

2020, a Cyncly Company