Case Study: Crédito Agrícola achieves 99.9% accurate document processing with DocDigitizer

The “National Bank with a local accent” takes on Tech Evolution with DocDigitizer

Crédito Agrícola, a Portuguese cooperative financial group, initiated a digital transformation to automate its manual document processing. The challenge was integrating a solution with their RPA that could accurately handle a vast variety of document formats and layouts from their 620+ branches, which other OCR applications struggled with. They selected DocDigitizer for its information extraction service, drawn by its promise of 99.9% accuracy.

DocDigitizer implemented its AI-powered data extraction with a human-in-the-loop process. After a successful proof of concept that confirmed the 99.9% accuracy rate on complex documents, the solution was integrated. It now processes over 30,000 documents per year, feeding data directly into the ERP with marginal error. This has optimized processes and streamlined administrative operations, allowing Crédito Agrícola to trust the automated system and plan for further expansion.

Crédito Agrícola

Roberto Xavier

Deputy Director