Case Study: Crelan achieves a seamless Documentum upgrade with Docbyte

Crelan Group - Customer Case Study

Crelan Group, a cooperative bank, faced the challenge of its critical Documentum electronic content management system reaching the end of its lifecycle. The outdated versions were no longer optimally supported and internal expertise had been lost. Crelan needed an upgrade to ensure system stability without any operational downtime and without the budget to start from scratch. They enlisted the expertise of vendor Docbyte to manage this crucial project.

Docbyte executed a major upgrade of the Documentum system to a newer version, completing the entire project for all environments in just three months. Critically, the Docbyte team achieved this with zero downtime for the bank's critical systems. The result was a stable and optimized environment. Crelan reported high satisfaction with Docbyte's proactive, flexible, and professional approach, which included training for their staff and responsive support.

Crelan Group

Anita Rubbrecht

Crelan Group