Case Study: World Help strengthens donor engagement and nonprofit operations with DNL OmniMedia

World Help extends impact with DNL OmniMedia for 5+ years

World Help, a nonprofit organization dedicated to fighting global poverty, required strategic technology support to migrate from a legacy system and optimize its operations. They engaged DNL OmniMedia for nonprofit consulting services, specifically as their Salesforce and Luminate Online Agency of Record, to guide this transition and provide ongoing support.

DNL OmniMedia implemented a seamless Salesforce migration and provided continuous optimization, including the creation of custom objects for child sponsorship and automation flows for donor tracking. The solution integrated various systems and enabled custom reporting. As a result, World Help gained efficient, reliable systems that provide donor transparency and free up the organization to focus on its mission, with DNL OmniMedia becoming a trusted long-term extension of their internal team.

World Help