Case Study: Woodwork Manufacturing & Supply achieves accurate inventory control and business growth with DMSi Software's Agility

Woodwork Manufacturing & Supply - Customer Case Study

Woodwork Manufacturing & Supply, a Hutchinson, KS millwork company and long-time user of DMSi's legacy DMS+, faced persistent inventory inaccuracy, data‑entry errors and production misallocation that slowed order fulfillment and hid problems until products reached the door. Seeking a modern, industry‑specific system, they engaged DMSi Software and moved to Agility (SaaS Hosted) to replace paper pick‑ticket processes and better manage their custom millwork operations.

DMSi Software implemented Agility in July 2006, leveraging Agility’s CAFE component logic, non‑stock templates, Autoflow and real‑time Viewers to control configuration, inventory commits, back orders and reporting. The result was dramatically improved inventory accuracy, virtually eliminated ordering and purchasing errors, smoother ordering-to‑fulfillment cycles, clearer margin and labor visibility — and the ability to grow the business in a down market using the same resources, materially improving the company’s bottom line.

Woodwork Manufacturing & Supply

Rick Mitchell

VP of Sales