Case Study: Professional Builders Supply achieves rapid branch launch and continuous operations with DMSi Software's Agility SaaS

Professional Builders Supply - Customer Case Study

Professional Builders Supply, a pro-dealer headquartered in Morrisville, NC, needed to open a second location in Wilmington on a very tight timeline. To accomplish this they relied on DMSi Software and its Agility (SaaS hosted) ERP platform to support rapid branch expansion and ongoing multi‑location operations.

Using DMSi Software’s cloud-based Agility, PBS added the Wilmington branch and was entering orders within several hours with no additional hardware required; DMSi handles server maintenance, backups and updates so PBS can operate leaner. The result was faster, more accurate order entry, reliable remote access (critical during power outages), and precise tracking of non‑stock items (about 50% of their business), making Agility a mission‑critical system for improving throughput and customer service.

Professional Builders Supply

Steve Lochbaum

Vice President of Finance & Administration