Case Study: Mid-State Lumber Corp. achieves real-time coordination and faster customer service with DMSi Software's Agility ERP

Mid-State Lumber Corp. - Customer Case Study

Mid-State Lumber Corp., a family‑owned lumber distributor based in Branchburg, NJ, needed to maintain its high level of customer service as it expanded into multiple locations and new territories. To support roughly 50 users and multi‑branch operations, Mid‑State Lumber selected DMSi Software’s Agility ERP (SaaS Hosted) to address the challenge of delivering consistent, real‑time information across sales, purchasing, dispatch and accounting.

DMSi Software implemented Agility to centralize transactions and provide real‑time viewers and dashboards, so changes made in one area immediately update across the system. The result: improved coordination between departments, faster customer responsiveness, and a drastic reduction in paper processes—inventory and A/R figures are now trusted instantly (e.g., accurate on‑hand quantities and past‑due balances), receivables are released immediately when payments post, and employees across 50 users report greater efficiency and confidence in their data.

Mid-State Lumber Corp.

Maria Hall

Primary System Manager