Case Study: Kirsch Builders Supply achieves faster order processing and reduced IT overhead with DMSi Software's Agility SaaS

Kirsch Builders Supply - Customer Case Study

Kirsch Builders Supply Inc., a family‑owned millwork distributor in Frankfort, IL, faced slow system performance and time‑consuming server, backup and maintenance tasks that kept staff from focusing on customers. To remain competitive and provide one‑step distribution service, Kirsch turned to DMSi Software and implemented its Agility SaaS solution to outsource infrastructure and application management.

DMSi Software hosts Agility in a remote data center, handling software releases, backups and system maintenance while providing a high‑performance, redundant server architecture. The change cut work‑order completion from about two minutes to mere seconds, reduced capital investment risk, enabled remote quoting and order entry (including completing sales at a customer’s desktop), and freed Kirsch Builders Supply employees to focus on serving customers.

Kirsch Builders Supply

Ron Kirsch

Owner