Case Study: Capital Forest Products achieves 30% faster, more accurate order processing with DMSi Software's Agility

Capital Forest Products - Customer Case Study

Capital Forest Products, a Maryland-based lumber distributor serving contractors, fencers and home centers, was struggling with slow, character-based order entry, duplicate paperwork, constant faxing and rapidly changing pricing that delayed service during peak season. To modernize and simplify its processes, Capital Forest Products turned to DMSi Software and implemented the Agility lumber management system.

DMSi Software’s Agility delivered one-step order-to-invoice workflows, EDI/e-mail/fax integration, rapid unit conversions and automated freight dispatch, allowing CFP to process sales orders about 30% faster and with fewer than half the screens previously required. The switch also enabled one-step direct shipments, improved reporting, and drove 99% accuracy on the general ledger—raising in-house efficiency and sales capacity without adding staff.

Capital Forest Products

Mike Moore

CFO