Case Study: Bridgewell Resources achieves streamlined, scalable contract management and faster change-order handling with DMSi Software

Bridgewell Resources - Customer Case Study

Bridgewell Resources, a global wholesale distributor based in Tigard, OR, faced growing pain in its Contractor Direct division when large, complex contracts required frequent changes to delivery dates, quantities and invoicing. Their existing tools forced admins to update multiple records across menus, creating a backlog and risking profitability. To address this, Bridgewell partnered with DMSi Software and used its Agility system to build a tailored Project Management solution.

DMSi Software developed a Project Management window inside Agility that centralizes contract functions—changing quote quantities, updating delivery dates, committing inventory, and tracking change orders—so users no longer switch between menus or double-enter data. The tool delivered immediate benefits: admins could perform quality control from day one, buyers now handle many changes directly, contract accuracy and visibility improved, and Bridgewell gained the operational confidence and scalability to pursue much larger 5,000–6,000‑product-line contracts.

Bridgewell Resources

Scott White

Director of Information Technology