Case Study: Piccadilly Motors achieves increased sales and streamlined, high-efficiency operations with DMS Navigator

Piccadilly Motors - Customer Case Study

Piccadilly Motors, a Yorkshire-based multi-site, multi-franchise dealership (Kia, Fiat, Alfa Romeo and Abarth) operating across three locations, needed to coordinate sales, prospecting, centralised accounts and a very busy aftersales “heartbeat” while maintaining high customer service and efficiency. They turned to DMS Navigator and its Navigator Dealer Management System to underpin those operations.

DMS Navigator’s Navigator DMS centralised accounts, gave clear visibility and control of leads, and streamlined reporting and analysis. As a result, Piccadilly Motors achieved more effective prospecting, improved sales figures, faster and deeper reporting, and consistently high efficiency ratings in aftersales—maintaining strong customer service even while teams are “flat out” every day.

Piccadilly Motors

Jared Mason

Aftersales Manager