DMS Navigator
7 Case Studies
A DMS Navigator Case Study
Luscombe Motors, a hands-on, award-winning dealer led by Robin Luscombe in Leeds, needed an integrated dealer management system that matched its non‑typical operations and values of trust, honesty and loyalty. To improve financial control and strengthen customer follow‑up, Luscombe Motors selected DMS Navigator and its Navigator DMS to replace fragmented processes and support day‑to‑day teams.
DMS Navigator implemented the Navigator DMS to provide real‑time financial control, simpler workflows and better database-driven marketing; staff found the system easy to learn and use. The measurable impact included a reduction in accounting time from 15 days to 6–8 days, faster access to information and more efficient customer follow‑up — delivering clear value for Luscombe Motors.
Robin Luscombe
Owner