Case Study: Burton Kia achieves streamlined operations and award-winning performance with DMS Navigator

Burton Kia - Customer Case Study

Burton Kia, a high-performing Kia franchise that went on to win the Platinum Prestige Global Award (ranked among the top 30 of roughly 4,800 franchises), faced severe operational issues with a previous dealer management system: departments couldn’t communicate and it took four months to produce their first accounts report. They engaged DMS Navigator to replace the failing DMS and restore core functionality.

DMS Navigator migrated the legacy, “impenetrable” database, delivered an integrated DMS that enabled timely reporting and smoother interdepartmental workflows, and provides frequent, no-cost upgrades with responsive support. Those fixes eliminated the multi-month reporting delay and helped Burton Kia operate more efficiently—contributions the dealership credits as central to its success and industry recognition.

Burton Kia

Ian Bullock

Director