Case Study: World Top Retailer achieves secure, scalable in-store mobility for 40,000 tablets with DMI

World Top Retailer - Customer Case Study

World Top Retailer turned to DMI to securely equip in-store associates with shared tablets across 2,000 stores—40,000 tablets in total—so staff could deliver richer, more personalized customer service. The primary challenge was securely tracking and managing devices that would be checked in and out by multiple associates while protecting sensitive company and customer data.

DMI deployed AirWatch’s MDM/MAM/MCM capabilities alongside DMI’s Mobile Control Center (MCC) managed services to provide a single pane of glass for provisioning, security, repair and self-service. The solution scaled to 40,000 devices in 2,000 stores, enabled associates to access comprehensive product information securely, improved productivity and the in-store experience, and centralized distribution to reduce deployment costs.