Case Study: Lincoln, Massachusetts Keeps Residents Safe and Informed with Blackboard Connect from DLT Solutions

Lincoln, Massachusetts - Customer Case Study

Lincoln, Massachusetts, a town of 8,500 near Boston, faced a serious flooding emergency after unseasonably heavy rains caused road closures, detours, and widespread property damage. The Lincoln Police Department needed a faster way to keep residents informed and safe during severe weather, and turned to DLT Solutions’ Blackboard Connect service to communicate timely alerts.

DLT Solutions helped Lincoln use Blackboard Connect to send more than half a dozen messages over five days, updating residents on road closures, reopenings, and public safety information. The result was fewer traffic jams, reduced frustration, lower call volume to dispatchers, and less need to send officers out for traffic control, demonstrating the value of the system during the storm and helping justify contract renewal.

Lincoln, Massachusetts

Kevin Mooney

Police Chief